How can we help you?
Whether you need help retrieving a ticket, managing an event, or have a question about our platform, our team is here for you.
Email Support
Reach out directly
Send an email to our support inbox and we'll get back to you as quickly as possible.
Looking for your tickets?
Can't find your confirmation email? You can retrieve all tickets associated with your email address instantly.
Need help with an existing event?
For ticket buyers:
If you have questions about event schedules, venue details, or refunds, you can contact the event organizer directly via the link provided on the event page or in your order confirmation email.
For event organizers:
Need technical assistance with your Stripe Connect payout configuration, custom domain DNS setup, or door check-in scanner? Email us with your event or organization name for prioritized support.