All how-to guides
Events
Edit an event after it is on sale
What you can change freely, and what emails ticket holders.
Support can send this URL to organisers who need these steps.
Step 1
Open the event in your dashboard
From Events, open the event. Copy, images, tags, bio, lineup, FAQ, and similar page content can be updated without emailing attendees.
Step 2
Date, time, venue, or address
These are treated as material changes. You will be asked to confirm. Attendees are emailed, and any outbound webhooks you set up receive an event.updated payload.
Step 3
Capacity is a ceiling
Raising event capacity does not invent extra tickets. Add ticket quantity, a new type, or extra seating (where allowed) if you need more inventory.
Keep in mind
- Changing details does not automatically refund anyone. If you need to undo sales, use refunds from Orders.
Related guides
- Refund an orderFull or partial refunds through Stripe, with an optional restock of inventory.
- Archive, cancel, or delete an eventPick the action that matches whether you still have orders and whether the night is still on.
- Customise the public event pageCover, gallery, lineup photos, FAQ, transport, and Good to know.